Is it an AI agent if a human is still the copy-paste step?
A newcomer asked whether a Claude setup wired into Salesforce and email counts as an AI agent when copy-pasting from Outlook is still manual. The honest answer is that it is an agent-assisted workflow, not a full agent: the human is currently the integration. Once that step becomes a real connector and the system runs whole tasks unsupervised, it graduates from AI helping a workflow to an agent doing it.