Is an agent a win if it saves 5 minutes but adds 10 minutes of checking?
A hospital and clinic worker asks whether an agent that saves five minutes on billing but adds ten minutes of verification is actually a win. The useful answer is to measure net time across a week plus the error rate before and after, because a fast agent that creates rework is just expensive automation. When checking costs more than doing, the fix is usually narrower scope or better guardrails, not a smarter model.