Martes AI: WhatsApp agent reactivating dormant travel customers, €20K in a month
An AI agent on WhatsApp messaged a travel agency's dormant customers one by one, answered replies, booked appointments and logged leads in the CRM. In August, 1,000 messages produced 30 interested customers and 10 booked trips worth about €20,000 in revenue. The case study comes from the vendor itself, so the figures are self-reported.