AWS agents freed about $10 million in frozen billing for Worldwide Express
Three agents on Amazon Bedrock now work billing disputes for a freight company, automating 40 to 50 percent of weekly payment exceptions with under 1 percent error. The backlog of frozen cash fell from $15 million to $4 million in six months, cutting time to cash by four weeks — a vendor case study, but a concrete example of agents paying off in back-office work.