Five giants block outside agents, and 37 of 51 shops block them by accident
CNBC reports JPMorgan, Charles Schwab, Amazon, Kohl's and Neiman Marcus block outside agents like Muse, while an audit of 51 large shops found 37 block agents unintentionally through old anti-scraper rules, and none lets a verified agent complete a purchase. The barrier is mostly legacy web infrastructure, not just deliberate bans.