When AI assistants call each other: who verifies the answer?
With Yelp's AI assistant now able to call restaurants that themselves use AI receptionists, bot-to-bot calls are a real reliability problem: a misheard wait time gets accepted as fact with no human in the loop. The practical fix discussed: require structured, machine-readable confirmations (numbers, times, booking references) instead of freeform voice, so errors become lookups instead of guesses — plus disclosure so customers know both ends are bots.