Muse advocated for a blind user on a voice call — unprompted
A blind Muse user shared how the agent handled a phone call and kept asking the human agent follow-up questions on their behalf — including about their mother traveling with them — without being told to. The thread highlights voice agents as accessibility advocates that don't get flustered under pressure. A useful reminder that for high-stakes calls, letting the agent run point while staying in the room is the sweet spot.