3 months of running an AI voice agent in a real business: what actually broke
A founder shares three months of operating a self-built AI voice agent answering real business calls, with the long-term aim of turning it into SaaS. The headline lesson: getting basic business facts right was surprisingly difficult — voice is the solved demo, grounding is the product. Good field evidence that anything an agent states about a business should come from a pinned source, never from training data.